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Job Board

Deputy Chief of Operations

Date Posted: 11/10/2017
Organization: Association of Reproductive Health Professionals
Location: Washington DC

Application Deadline: ASAP

Description of Organization:

The Association of Reproductive Health Professionals—one of the best and most unique places to work in DC—is seeking a highly organized, assertive, and flexible deputy chief of operations with superb team management skills to join its professional team.

ARHP’s mission is to transform and improve sexual and reproductive health care and access through health professional training and advocacy. ARHP provides high-quality, evidence-based continuing education on a diverse range of sexual and reproductive health topics to all members of the health care professional team. We work primarily in the US, but have members in 32 countries.

Position Responsibilities:

The deputy chief of operations will serve as a trusted advisor and report directly to the president and CEO. They will be responsible for managing day-to-day operations and will supervise the senior staff leadership team.

The deputy chief of operations oversees the activities of the operations department. Specific responsibilities include:


  • Supervise ARHP’s staff leadership team of department directors
  • Develop and implement effective, efficient systems that advance the organization’s mission and strategic goals
  • Draft and recommend organizational policies and procedures for approval from ARHP’s president and CEO and board of directors


  • Direct human resources activities, including employee benefits management, payroll processing, and related activities
  • Oversee development of performance assessment systems for all staff
  • Implement probationary and annual assessments of department directors
  • Develop and implement staff development activities, including in-services and other educational opportunities
  • Facilitate a positive environment to support staff development, open communication, and staff motivation
  • Effectively and efficiently address conflicts that arise among team members
  • Develop appropriate job descriptions and outreach for vacant positions that require recruitment of candidates
  • Ensure ARHP’s core values are integrated into the work of all staff members
  • Oversee organizational compliance with Employee Manual policies, state and federal regulations, and other policies
  • Periodically review employee benefits package and recommend appropriate changes to the staff leadership team


  • Prepare the annual budget for approval by the staff leadership team and board of directors
  • Ensure all staff members are informed about operating and program budgets as they relate to their specific responsibilities and scope of work
  • Effectively communicate financial reports and related information to ARHP’s president and CEO, executive team, and board of directors in a timely manner
  • Oversee contracts and work associated with contracted accounting services
  • Oversee and contribute to the success of ARHP’s annual financial audit and IRS 990 filing
  • Oversee financial accountability and controls, including revisions as necessary to the accounting manual


  • Work closely with supporting staff and board of directors in carrying out ARHP’s goals, values, and strategic plans
  • Develop annual department goals in collaboration with department directors and annual and longer-term organizational goals in collaboration with all staff
  • Stay abreast of the latest nonprofit management theory and practice, and incorporate appropriate principles and best practices
  • Ensure clarity, understanding, and commitment to support ARHP’s strategic plans from all stakeholders
  • Identify new potential business development opportunities


  • Review all contracts and agreements for compliance to internal policies and state and federal regulations prior to president and CEO’s signature
  • Perform general office administrative duties such as data entry and answering telephone, as needed
  • Ensure work is performed and completed within budget parameters
  • Direct all information technologies functions
  • Manage office space and office systems, equipment, including associated contracts and agreements


40-hour week, Monday—Friday, 9 am—5 pm, possible exceptions/variances in standard schedule agreement at discretion of the CEO. This is a full-time, exempt position that will require moderate travel and extended work hours.


This is a hands-on position that requires an in-office presence in Washington, DC.


ARHP offers a competitive salary and benefits package. ARHP maintains a family-friendly work environment, and respects and encourages work/life balance.


The ideal candidate will have the following qualifications:

  • Relevant Bachelor's degree; master’s degree preferred
  • Minimum of 10 years relevant professional experience
  • Minimum of 3 years working in the sexual and reproductive health field
  • Demonstrated success in health systems management, finance, and human resources
  • Demonstrated success in developing and meeting project timelines
  • Experience in overseeing quality control and compliance to federal and state regulations relevant to 501c3 organizations
  • Experience communicating effectively within and between organizational staff, board, and external constituents and partners
  • Experience using a collaborative, cross-team approach to guide working groups

The successful candidate will be able to demonstrate their ability to:

  • Provide an assertive, decisive, and compassionate approach to team management with a focus on fostering team cohesiveness and communication
  • Hold team members accountable for their actions and responsibilities
  • Wear multiple hats in a small team environment
  • Be flexible and adapt in a changing work environment
  • Recruit and mentor high-performing individuals
  • Execute high standards for quality control and customer service
  • Demonstrate effective interpersonal, oral, and written communications skills
  • Have or gain relevant knowledge of the sexual and reproductive health care field
  • Select, manage, and evaluate effective consultants
  • Mentor and leverage the work of volunteer committees and individuals
  • Effectively apply nonprofit metrics to measure organizational success
  • Be committed to promoting and sustaining ARHP’s mission and values

Apply To:

To be considered for this position, please submit the following two documents to with "deputy chief of operations" in the subject line:

(1) Cover letter with salary requirement

(2) Resume or CV

Please note: Incomplete applications will not be considered, and we are unable to respond to all inquiries.

ARHP is an equal opportunity employer affording all employees and job applicants fair and equal treatment. ARHP complies with the letter and spirit of all applicable federal, state, and local laws prohibiting employment discrimination, including discrimination based on race, age, gender, gender identity, gender expression, religion, national origin, marital status, family responsibilities, sexual orientation, veteran status, HIV status, disabilities, and any other protected class. ARHP strongly pursues diversity in its hiring practices, and encourages women, people of color, persons with disabilities, lesbian, gay, bisexual, and transgender persons to apply.