Chief Operating Officer

Position Summary:
Responsible for the management and leadership of services and related billing and contracting functions including planning, development, implementation, expansion, monitoring, evaluation and financial stability; participates as a member of the affiliate management team.

Essential Duties

• Ensures the planning, development, implementation, expansion, monitoring and evaluation of services, programs and projects.
  
• Ensures the effective recruitment, selection, training, development, supervision, and evaluation of department staff.
  
• Ensures the effective, fiscally-solvent delivery of PPMM medical, education and youth development services and related functions with emphasis on high quality, productivity and customer satisfaction.
  
• Ensures the development of the department and functional area budgets in consultation with the Chief Financial Officer, administers the board-approved budget, and monitors and analyzes financial and statistical data, holding staff accountable for results.
  
• Ensures the accomplishment of Services, billing and contracting objectives in the affiliate operating plan.
  
• Ensures that Services, billing and contracting systems and procedures are continuously monitored, evaluated, refined and improved.
  
• Ensures, in cooperation with the Chief Medical Officer, health service compliance with legal, contractual, ethical and regulatory standards and requirements of the Planned Parenthood Federation of America and federal, state and county laws, regulations, funding sources and licensing agencies.
• Ensures sufficient revenue for sustained delivery of medical, education and youth development services through reimbursement for services, government and foundation grants and other funding sources as needed.
• Ensures that PPMM is consistently and positively represented in all related community and funder venues throughout the affiliate service area, including personal participation as appropriate.
  
• Ensures departmental adherence to affiliate policies, procedures and practices.

Non-Essential Duties

• Ensures that PPMM services and related functions are represented effectively in PPAC and PPFA constituency groups, task forces and joint ventures at the state, regional and national levels.
• Handles special projects and performs other duties as requested.
  

• Masters Degree in Public Health, Public or Business Administration or related field.
• Minimum of five years experience in medical setting at the division head level including systems analysis and strategic and operational planning.
  
• Minimum of ten years experience supervising professional and medical staff.
  
• Broad knowledge of the current health care environment
  
• Experience working successfully with diverse communities
  
• Skills in strategic, financial and program planning and implementation
  
• Understanding of the principles and practices of education, counseling and youth development.
  
• Excellent written and oral presentation skills
• Exposure to health insurance contracting and billing

REQUIREMENTS:

• Exceptional decision-making, problem-solving and priority-setting abilities
  
• Ability to function as both a leader and a team member
  
• Ability to perform effectively in a constantly changing, high-stress environment
  
• Successful experience in developing and maintaining effective community relationships

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.